Policy
Privacy policy.
Last updated November 1, 2026. Syncretic Systems LLC ("we") runs syncretic.systems. This policy explains what we collect and what we do with it.
What we collect
- Contact form: your name, email, company (optional) and message.
- Purchases and subscriptions: your name, email, billing address and payment details. Card details are entered on Stripe's checkout page and are never sent to or stored on our servers.
- Email: your email address and basic delivery information (for example, whether a message was delivered) when we send receipts, account notices or purchased content.
- Server logs: our hosting provider keeps standard technical logs (such as IP address, browser type and pages requested) for security and reliability.
We don't use advertising trackers, and we don't sell your information.
How we use it
- To reply to your inquiries and provide consulting services.
- To process payments, manage subscriptions and deliver what you bought.
- To send transactional email: receipts, delivery notices and account changes.
- To keep the site secure, prevent fraud and meet legal and tax obligations.
Who we share it with
We share information only with service providers that help us run the business, and only what each one needs:
- Stripe: payment processing and subscription billing
- Resend: sending transactional email
- Formspree: receiving contact form submissions
- Vercel: website hosting
- Microsoft 365: our business email
Information is sent to these providers over encrypted connections (HTTPS/TLS) through their standard integrations. We may also disclose information if required by law or to protect our rights.
How we protect it
The site is served only over HTTPS. Payment card data is handled entirely by Stripe, which is PCI DSS certified. Access to our accounts is limited and protected with multi-factor authentication, and API keys are stored in restricted, encrypted settings rather than in code.
How long we keep it
We keep inquiry and customer records for as long as needed to provide services and meet tax and legal requirements, generally up to seven years for billing records. You can ask us to delete information we aren't required to keep.
Your choices
You can ask to see, correct or delete your information by emailing john@syncretic.systems. Transactional emails are tied to your purchase. If you cancel a subscription, the related emails stop.
Changes
If we update this policy, we'll change the date at the top of this page.
Contact
Syncretic Systems LLC, Baton Rouge, Louisiana. Email john@syncretic.systems.